Matt Masur | Terms and Conditions
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Terms and Conditions

By purchasing any product or service from Masur Computer Services ( you agree to the following terms and conditions:



Prior results do not guarantee future outcomes

All services performed are done so using proven techniques. These techniques have had a history of positive results. The internet and technology in general changes rapidly. In many cases this can occur without warning. Factors such as this (for example) are out of our control. In some cases techniques may suddenly no longer produce the same level of results. For this reason there is no guarantee of any particular result of our efforts.


Backup Service

All backup services offered are for the creation of backup file(s) for the customer to download and/or save. We do not offer any backup storage or retention services. The security and integrity of the backup we provide is the responsibility of the client.


Data loss, hacking, viruses, defamation

Masur Computer Services is not responsible for damages or expenses resulting from the activity of hackers, viruses,  internet trolls, end users, equipment failure, data loss, data corruption, theft or other activity.


Payment and Refunds

Acceptable payment methods include all major credit cards or cash. All sales are final. No refunds will be given for any service. Any physical parts or equipment sold are subject to their original manufacturer warranty where applicable.


Late Fees

Late fees will be added to any invoice more than 10 days past due.


Web / Internet / Social Media / Full Presence Management Services

All management services are provided for already existing profiles, websites, blogs, stores, etc. Initial setup, creation, design, development or implementation is not included in monthly management costs.

In most cases Masur Computer Services will need account credentials to multiple services to provide management services. This information will only be stored in a secured non-public location with limited access. Your account credentials will never be shared or publicized. It is the customer’s responsibility to inform Masur Computer Services of any password changes.

It is the customer’s option to provide secure information via email as email may be insecure.

All management services require payment in advance.

Unless otherwise specified there is no contract and you may cancel ongoing management services at anytime. Upon cancellation we will continue to service your account for the amount of time you have pre-paid for. No refunds will be provided. All other terms and conditions apply.



Any discounts offered apply only to our services and have no cash value.


Time Estimates

All mentions of time including project timelines, turn around time, response time or other statement that is provided in written or verbal form is only an estimate. While we will do our best and typically meet every deadline we do not guarantee it.


3rd Party Fees and Expenses

Unless specifically stated otherwise; Masur Computer Services is not responsible for any 3rd party fees or expenses that may be required or are incurred for your project or service. This includes but is not limited to: credit card processing, hosting, security certificates, licensing, parts, equipment, 3rd party labor costs or other services.



Special rates and service limitations are in effect during holidays. See service descriptions or contact us for details.

The following are considered holidays for all business conducted by Masur Computer Services:

– All U.S. Federal (Postal) Holidays
– Flag Day
– Day after Thanksgiving
– December 24th
– December 31st
– St. Patrick’s Day


Grammatical or other text errors

In most situations content is submitted to the customer for approval before going live on the internet. It is the customer’s duty to review any and all text, images, pricing or other details on the website, social media or other location on a regular basis. Masur Computer Services is not responsible for any errors or misrepresentations.



We do not and will not ever sell anyone’s contact information or personal details. This includes but is not limited to: name, business name, address, credit card information, email address, phone numbers.

Any information provided to law enforcement regarding a client requires a legally executed warrant.

We will not advertise any business relationship or use any work we have done for a client in any sort of portfolio or other example of our work without the client’s permission.


Links and Blogs

Masur Computer Services has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Masur Computer Services of the site. Use of any such linked web site is at the user’s own risk.

Any and all “blogs” or “news” posts are provided as basic points of interest. Masur Computer Services is not responsible for the accuracy of any content provided.


Terms and Conditions are subject to change without notice